Sarah Netanya Privacy Policy

Effective Date: April 1, 2024

This Privacy Policy describes how Sarah Netanya (“we,” “us,” or “our”) collects, uses, and discloses your personal information when you use our website www.sarahnetanya.com, and the services we offer through the Site (collectively, the “Services”). This includes information you provide when you browse our products, create an account, place an order, subscribe to our newsletter, or contact us.

Information We Collect

We collect information to provide a smooth and personalized experience while using our website. Here’s a breakdown of the information we collect and how:

• Information You Provide Directly:
  • Account Creation: When you create an account, we collect your name, email address, and password.
  • Order Processing: To fulfill your orders, we collect your billing address, shipping address, and phone number.
  • Payment Information: We use secure payment gateways to process your transactions. While we don’t directly store your full credit card details, we may collect payment instrument details (e.g., billing address, partial credit card number) for order verification and fraud prevention.
  • Wishlist and Reviews: If you create a wishlist or leave product reviews, we may collect information about the products you’re interested in and your feedback.
  • Customer Support: When you contact customer support, we may collect information about your request and any relevant details to assist you effectively.
• Information Collected Automatically:
  • Cookies and Similar Technologies: We use cookies and similar tracking technologies to collect information about your browsing activity on the Site. This may include your IP address, browser type, operating system, referring / exit pages, dates and times of your visit, pages you viewed, and your interactions with website content. This information helps us understand how you use the Site and personalize your experience. You can control your cookie settings through your browser settings.

How We Use Your Information

We use the information we collect for various purposes to improve your experience and our services:

• To fulfill your orders and deliver your purchases.
• To create and manage your account.
• To send you order confirmations, shipping updates, and customer service communications.
• To personalize your experience on the Site by recommending products you might be interested in.
• To send you promotional emails and newsletters about new products, special offers, and events (with your consent).
• To analyze website traffic and user behavior to improve the Site and our Services.
• To prevent and detect fraud.
• To comply with legal and regulatory requirements.

Information Sharing

We may share your information with trusted third-party vendors, service providers, and contractors who help us operate the Website and fulfill your orders. These third parties are obligated by contract to keep your information confidential and use it only for the purposes we have disclosed.

Here are some examples of when we may share your information:

• Payment Processors: To process your payments securely.
• Shipping Carriers: To deliver your purchases.
• Marketing and Analytics Providers: To help us understand how you use the Site and personalize your experience.
• Customer Service Providers: To assist you with your inquiries and requests.

We will never sell or rent your personal information to third parties for their marketing purposes without your explicit consent.

International Transfers

Sarah Netanya operates globally and may use servers located in various countries. As a result, your information may be transferred to and processed in countries other than your own. These countries may have different data protection laws than your own. By using the Services, you consent to the transfer of your information to these countries.

Data Retention

We will retain your information for as long as your account is active or as needed to provide you with the Services. We may also retain your information for longer periods as required by law or to resolve disputes.

Your Rights

Depending on your location, you may have certain rights regarding your personal information. These rights may include:

• The right to access your personal information.
• The right to rectify inaccurate personal information.
• The right to request the deletion of your personal information.
• The right to restrict the processing of your personal information.
• The right to object to the processing of your personal information.
• The right to data portability.

If you wish to exercise any of these rights, please contact us using the information below.

Security

We take the security of your personal information seriously. We use industry-standard security measures to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no Internet transmission or electronic storage method is 100% secure. While we strive to protect your information, we cannot guarantee its absolute security